We take careful steps to ensure that every item you order reaches you safely and in perfect condition. Each product is individually inspected before packing to confirm that it meets our quality standards. Once approved, the item is wrapped securely using protective materials that prevent damage during transit. For delicate or handmade items, extra layers such as bubble wrap, tissue paper, or cardboard reinforcements may be used to provide additional protection.
We also pay attention to how items are boxed or packaged to prevent movement inside the package. This minimizes the risk of scratches, bends, or other damage while the product is being shipped. Our packaging methods are designed to suit the size and shape of the product, whether it is a rug, wall décor, or other artisan piece. Proper packaging ensures that your item arrives in the same condition as it left our studio, maintaining the quality and craftsmanship you expect.
In addition to physical protection, we include all necessary documentation with each package. This usually includes a detailed invoice, order summary, and any other relevant product information. For international orders, we provide customs documentation and declarations as required by shipping regulations. Including accurate documentation helps speed up delivery, prevents unnecessary delays, and ensures smooth processing through customs.
Our team handles every order with attention to detail, from packing fragile edges to labeling boxes correctly. Packages are clearly marked with the recipient’s address and contact information, and fragile items are labeled appropriately to alert shipping carriers to handle them with care. We also use tracking numbers for all shipments, so customers can monitor their packages in real-time.
By following these careful packaging procedures, Simply Artique ensures a reliable, safe, and professional delivery experience. Our goal is to protect your purchase throughout the shipping process while providing all documentation necessary for verification and customs clearance, giving you peace of mind from the moment your order is placed until it arrives at your doorstep.
Documentation Included
We include all necessary documentation with every order to ensure a smooth and transparent delivery process. Each package contains a detailed invoice that lists the items purchased, their quantities, prices, and any applicable taxes. This invoice serves as proof of purchase for the customer and is also helpful for any future reference, such as returns, exchanges, or warranty claims.
In addition to the invoice, we include a packing slip that outlines the contents of the package. This slip helps both the customer and the delivery personnel confirm that all items are present and correctly packaged. It also allows customers to check their order immediately upon receipt, ensuring nothing is missing or damaged during transit.
For international shipments, we provide customs documentation required by the destination country. This includes accurate product descriptions, declared values, and HS codes when necessary. Providing clear and correct customs paperwork helps prevent delays at border crossings and ensures that packages comply with local regulations. It also minimizes the risk of additional charges or return of the shipment due to incomplete documentation.
All documentation is carefully prepared and securely placed inside the package to prevent damage from moisture or movement during shipping. For fragile or delicate items, documents may be enclosed in protective sleeves or envelopes to keep them intact. Customers can also refer to these documents for any instructions on handling, care, or installation of their purchased items.
Label Tracking
Proper labeling and tracking are essential to ensure that every order reaches the correct destination safely and on time. Each package is carefully labeled with the recipient’s full name, shipping address, and contact information. Accurate labeling reduces the risk of misdelivery or delays and allows the shipping carrier to handle your package efficiently. For fragile or delicate items, packages are marked with clear “Fragile” or “Handle with Care” labels to alert shipping personnel to take extra precautions during transit.
Once a package is ready for shipment, we generate a unique tracking number for each order. This tracking number allows customers to monitor the progress of their shipment in real-time through the courier’s tracking system. By providing tracking details, Simply Artique ensures transparency and allows customers to plan for the arrival of their package. It also gives peace of mind by confirming that the order is actively moving through the shipping process.
Tracking information is shared with customers immediately after the package is handed over to the carrier. Along with the tracking link, we include estimated delivery dates and carrier contact information, so you can easily follow up if needed. In case of unexpected delays, the tracking system helps identify the current location of the package and provides updates until delivery is completed.